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FAQS

1. Where is House of Horror located?

Miami International Mall: 1625 Northwest 107th Avenue, Doral, FL, 33172      

2. What are the festival dates/times?

September 28 – October 31
Monday’s: CLOSED 
Tuesday’s: 6:00PM – 11:00PM
Wednesday’s: 6:00PM – 11:00PM
Thursday’s: 6:00PM – 11:00PM
Friday’s: 5:30PM – Midnight
Saturday’s: 5:30PM – Midnight
Sunday’s: 5:30PM – 11:00PM

3. Where can I purchase tickets?

You can purchase tickets here

4. I bought a Weekday instead of Weekend ticket.

Please reach out to info@engagelivellc.com

5. Can I wear a costume?

Costumes are encouraged! Just no masks that cover the entire face.

6. Do kids have to pay?

Kids 2 and under enter free! Ages 3–6 must pay for a child ticket (does not include haunted houses).

7. Are rides free?

Rides are included as part of your General Admission ticket!

8. Can tickets be used for more than one day?

Tickets are valid for one-day only.

9. Is Re-entry allowed?

No, there is no re–entry. Once your ticket is scanned there is no re–entry.

10. Are there Group discounts available?

Yes, groups of 20 or more are offered a discount.

11. Is parking free?

Parking is free and is included with your General Admission ticket.

12. Are bags allowed?

Small bags and purses are allowed inside the carnival.

13. Ticket help?

Please reach out to: https://support.showclix.com/s/contact

14. Still have questions regarding the event?

Please reach out to info@engagelivellc.com